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Update of eIM/Update Service Platform over ISM

We wanted to install a Fujitsu Primergy out of the Box with the newest available Image of Fujitsu Customized ESXi Image from March 2021.

We defindes a BIOS, iRMC and OS Policy. BIOS and iRMC Polcies were successfully applied. But the OS Installation failed. With the support, we found out, that the installed eIM was too old. The manual states, that the image must already be present and up to date. With that requirement a "Out-of-the-Box" Installation with the ISM is in many cases not possible because I assume that when a new Image of ESXi is released over Fujitsu, all Servers in the storage space will not be updated with a new eIM.


Request: Update of eIM over ISM should be done when a OS Installation Policy is applied. Mandatory for that would be Internet Connection of iRMC or ISM Repository Server, which is applied through iRMC Policy.

  • Guest
  • Aug 26 2021
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  • Thomas Raimar commented
    December 14, 2023 14:47

    This idea is now shipped and available as scheduled with ISM version 2.9.0.010.

  • Thomas Raimar commented
    June 01, 2023 23:55

    This idea is now scheduled for ISM version 2.9.0.010 which is expected for end of December 2023.

  • Guest commented
    September 13, 2021 06:42

    customer: ITZ-Bund needs this feature urgent as well. >2000 Server

  • Thomas Raimar commented
    August 26, 2021 22:13

    Thank you for your idea / request. I regret that you had experienced inconvenience caused by this inconsistency. Together with the involved teams we will do our best to improve this situation soon.